FAQs

Use our size guide to do your best but, don’t worry! Every Puppy Program member gets a welcome call with Andrew to figure out the best plan.

If your puppy skips a size, we upgrade you with leashes or other gear. No wasted money.

Only unusable damage to the front or back panel incurs an $80 fee. Shoulder/body straps? No cost.

Crash replacements are always free—no matter where you are in the program.